• Senior Managers
• Line Managers
• HR Practitioners
• Labour Relations Specialists

• Conduct and manage the hearing. 
• Implement procedure to handle non-dismissible offences.
• Hear pleadings. 
• Take a decision as to sanction.
• Inform employee of and record decisions. 
• Ensure that proceedings and decisions are recorded. 

It is assumed that people starting to learn towards this standard are able to:

1. 1. Explain and apply labour relations to the disciplinary process
   2. Handle meetings
   3.  Apply writing, listening and talking skills at least at NQF level 5

Learners applying to enter this learning programme need to submit proof of entry requirements being met, e.g. school certificates / reports. Learners who cannot provide proof of entry level requirements being met will need to undergo an interview/counselling session with the training provider to identify and guide the learners toward RPL, bridging courses, ABET, etc. in order to help them realise their opportunities / choices / alternative pathways in order to meet the entry level requirements of this programme. The interview / counselling session will be documented and a copy provided to the learner for future reference.